Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

What do we see when we observe an excellent English lesson? What's going on in the room? Perhaps what stands out is a collaborative making of meanings inspired by stimulating texts. Perhaps what's most important is an ever-deepening knowledge about, and facility with, the many ways that language works. Maybe what we're seeing is a carefully…

This study explores English-dominant speakers' and English learners' knowledge of (in)formal stylistic variants, their choice of (in)formal styles in relation to social context, their preferences in the use of select (in)formal stylistic variants, and their beliefs about the influence of their other languages. Ten English-dominant undergraduates…

The study examines a corpus of 306 request emails written by 32 English-speaking (ES) teachers and 121 L2 learners from distinctive L1 backgrounds (i.e., Chinese, French, Spanish) and with different levels of L2 proficiency. Pragmatic competence is analyzed through the coding of direct and indirect request strategies used in formal and informal…

The employment of genre-based pedagogy and Task-Based Language Teaching in second language education is representative of a paradigmatic shift towards a focus on meaning-making. Despite this shift, second language acquisition (SLA) research continues to predominantly rely on complexity, accuracy, and fluency metrics to assess learner production…

This study investigated the effects of explicit and implicit discourse marker (DM) instruction on English as a foreign language (EFL) learners' speech. Two different teaching methods were used over seven weeks of online English classes at a university in Japan. Participants were split into two groups, and in the first week, a pre-test comprising…

For corrective feedback (CF) to contribute to second language (L2) development, some cognitive processes need to be completed. Learners need to notice and comprehend the CF, reflect on and deeply process it, and finally integrate it into their interlanguage (Gass, 1997). Written languaging (WL), which requires learners to explicitly explain to…

This study used a pre-test post-test research design to investigate the role of explicit strategy instruction on Spanish English as a foreign language (EFL) learners' ability to write authentic email requests to faculty. Drawing on Taguchi's (2018) classification of pragmatics learning strategies, the instructional intervention followed a…

Digital technology has great potential for second language (L2) pragmatics learning as it creates communicative contexts for learners to practice L2s. However, despite the growing interest in technology enhanced learning, the efficacy of using technology on L2 pragmatics remains unknown. This paper examines the role of technology in L2 pragmatics…

This paper investigated the language resources needed for communication in Vietnam's import/export services and the level of alignment with the associated English for Specific Purposes (ESP) course. To examine the communicative practices used in this workplace, the study employed methods of semi-structured interviews and a collection of 48 emails…

One of the consequences of the digital era has been the undeniable rise in the use of English in business. Studies have shown that large numbers of people in the business community now rely on English to get their work done, and at the same time, that many business transactions now take place through digital technologies in the form of computer…

While teaching written communication to international business school students in Korea, the author received an email from a student to lacked thoroughness and clarity. He decided to use the email as a learning opportunity for his students to rewrite it. He discovered that while the results were good, there was an inability to write in a register…

This volume sheds empirical light on Complex Dynamic Systems Theory (CDST) by providing five sets of analyses of two longitudinal, interactional datasets, involving two dyads exchanging emails over one academic semester. The collective study on CDST is the first of its kind, in that it delves into multiple subsystems of learner language,…

The present study investigates how learners of English as a foreign language (EFL) improve the readability of their texts in an explicit genre-based approach that is utilized in an oil and gas exploration workplace in Angola. By drawing on the English for Specific Purposes and Systemic Functional Linguistics genre traditions, the study engages 18…

A number of studies have demonstrated strong links between students' language features (as found in spoken and written production) and their math performance. However, no studies have examined links between the students' language features and measures of their Math Identity. This project extends prior studies that use natural language processing…