At the end of 2016, the Oxford English Dictionary announced 'post-truth' as word of the year, and since then, the concept has been invoked around the world to describe the growing anxieties surrounding the current crisis in truth, wherein emotion appears to have replaced fact in the shaping of public opinion. Society is witnessing what seems to be…

One of the central challenges educators face today, especially in higher education, is the gap between warranted (domain-specific) knowledge and the prior beliefs students hold about certain concepts and phenomena (preconceptions). In the Internet age, students often self-directedly acquire knowledge from an increasingly large number of…

PHelpS was a system that helped Correctional Service Canada (CSC) workers to find appropriate helpers among their peers when they were encountering problems while interacting with the CSC database. This seemingly simple system had substantial, and surprising, ramifications. Over time it transformed each of our perspectives as to the issues facing…