This study aims to investigate the problems faced by refugee students during the education process. This research was conducted in qualitative research model and phenomenology pattern. An interview form was used to determine the opinions of students, parents, teachers and administrators. The study group of the research consists of 18 refugee…

This two-part learning module provides text and accompanying exercises to assist instructors in employing effective listening and communication techniques in response to students' programs and concerns. Part I describes the communication process between sender and receiver and discusses the process of active listening by which the instructor…