Contribution: This is one of the first studies that evaluated the combination of an Agile framework (i.e., Scrum) along with the Service-Learning methodologies applied to education settlement. Another tool that would help improve educational delivery quality is the Service-Learning methodology that enables students to experience hands-on learning…

The Free Application for Federal Student Aid (FAFSA) is the entry ramp to federal grants and loans that many students depend on to afford college. Congress passed the FAFSA Simplification Act in 2020 in part to make it easier to apply for federal aid. However, Education's rollout of the new FAFSA has suffered from numerous challenges and delays.…

This article provides a case-based critical reflection on integrating transdisciplinary knowledge in entrepreneurship education as a framework for empowering future entrepreneurs and innovators . The increased complexity of modern societies emphasizes new requirements for teaching practices intended to equip decision-makers with the tools…

Motivated by applications in health care systems, this study focused on queueing network models with instances of simultaneous resource possession under capacity restrictions in different stages. Customers during service at certain nodes in the first-level or primary system may simultaneously need service from a second-level server. In this…

Artificial intelligence (AI) aims to build intelligent systems that can interact with and assist humans. During the interaction, a system learns the requirements from the human user and adapts to the needs to complete tasks. A popular type of interactive system is retrieval-based, where the system uses a retrieval function to retrieve relevant…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

This playbook provides ways in which State educational agencies (SEAs) and teams can blur the lines between high school, postsecondary education, and the workforce. SEAs play a significant role to Raise the Bar for student success by developing an "education-to-workforce" system focusing on Unlocking Career Success.

Purpose: The purpose of this paper is to evaluate the presence of systems thinking after an educational proposal on climate sustainability based on reflection and video creation. To evaluate this competency, an evaluation rubric was constructed. Design/methodology/approach: This research is a case study with a mixed approach. It was carried out…

The Cheyenne and Arapaho Department of Education (CADOE) functions as a tribal education department (TED) in western rural Oklahoma, situated within a tribal government that has a total membership of 13,212; 3,160 of whom are ages 3-18 years. CADOE has supported and advocated for equal opportunity and access for Cheyenne and Arapaho families and…

Massive open online courses provide virtually unlimited numbers of learners with access to instructors and course materials from high-status institutions. These courses are technologically intensive in ways that traditional online courses are not, which invites an examination of how the work to create these new forms may or may not work within…

Sensor systems have the potential to make abstract science phenomena concrete for K-12 students. Internet of Things (IoT) sensor systems provide a variety of benefits for modern classrooms, creating the opportunity for global data production, orienting learners to the opportunities and drawbacks of distributed sensor and control systems, and…

This case study describes an alternative process-focused approach to a group project assignment in an undergraduate Systems Analysis and Design (SAD) course. This approach more closely reflects the incremental and iterative nature of Information Systems Development Projects (ISDP) through expanded scope, modified instructions, and reallocation of…

Studies have shown excessive teaching workloads of teachers and lecturers have become a contentious issue in the academic realm, making them physically and emotionally strained. Therefore, this study was carried out to develop a workload distribution management system called "e-WLOAD" to help the management of universities in…

The use of enterprise systems to facilitate cross-functional integration within an organization's functional areas is becoming increasingly important. Business schools around the globe have realized the importance of using enterprise systems to facilitate the teaching of business processes and business processes transformation. The authors adopt…

The decision support system (DSS) provides systematic data for improving effective decision-making by school-based occupational therapists (SBOTs) in healthcare services. The purposes of this study were to develop the DSS and investigate its usability in providing the occupational therapy (OT) service for students with disabilities during…