A project management system for organizing requests from multiple departments and controlling the workload of the development/maintenance computer staff is described. Practical solutions to deciding project priorities, determining time estimates, creating positive peer pressure among programing staff, and formalizing information requests are…

The history, administration, and current operations of the Administrative Data Processing department of the University of Iowa are described. Types of equipment, budgets, and service records are mentioned. (SF)

The ways in which institutional characteristics affect the application and development of administrative information systems are discussed. A cybernetics model is proposed and principles are developed to assist university administrators in distinguishing institutional constraints from shortcomings in the information system. (SF)

Metropolitan State College's computer support system is described. Unique features of this system include: separate off-campus facilities for both academic and administrative computer support and a system where institutional research and administrative computer services report to the same office. (BH)