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Dhukaram, Anandhi Vivekanandan; Sgouropoulou, Cleo; Feldman, Gerald; Amini, Ardavan – European Journal of Engineering Education, 2018
The purpose of this paper is to highlight the complexities involved in higher education provision and how systems thinking and socio-technical systems (STS) thinking approach can be used to understand the education ecosystem. Systems thinking perspective is provided using two case studies: the development of European Learner Mobility (EuroLM)…
Descriptors: Case Studies, Higher Education, Systems Approach, Delivery Systems

Raybould, Barry – Performance Improvement, 2000
Examines the growth in developing performance-centered systems in business. Discusses Web-based systems, including the Internet and intranets; knowledge management systems; knowledge acquisition; performance-centered design; performance support; group processes; systems approach; focus on goals; electronic performance support systems;…
Descriptors: Business, Group Dynamics, Heuristics, Information Management