Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…

The research reported consists of eight tasks, four concerned with manned systems research and four with human resources research. Although each task is basic in the sense that it seeks results of a broadly generalizable nature, each is specifically relevant to one or more well-known and long-standing Air Force problems. (Author)

An address delivered before humanities students and faculty (Arizona State University, Tempe, April 14, 1967). (Editor/RD)

Human Performance Technology (HPT) consists of a few principles and a host of applications. The power of HPT comes from the fact that it is fundamental to an understanding of all forms of purposeful activity, ranging from the actions of an individual to the actions of an international organization. As a practical discipline, HPT began some 40…

Computer-managed instruction (CMI) makes possible education which is individualized, adaptive, multi-mediated and student-controlled. CMI, however, is not yet successful and part of the reason for the failure is that the human aspects of the programs have been poorly managed. This situation can be remedied if the systems designers can learn to…

A demand for more and better education has driven educators to seek the help of systems analysis in the process of decision making. Basic to the entire systems notion is the concept of a model, a simplified but controllable version of the real world. The systems approach, once the problem is defined, is to specify the subfunctions and…