Software quality is perhaps one of the most sought-after attributes in product development, however; this goal is unattained. Problem factors in software development and how these have affected the maintainability of the delivered software systems requires a thorough investigation. It was, therefore, very important to understand software…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

As American schools increasingly are called on to ensure students have the skills necessary to succeed in the 21st century, school districts nationwide are responding with a renewed interest in systemic change. The revived attention notwithstanding, educators, policymakers and the public still misunderstand the true meaning of systemic change in…

System design can be improved through the participation of the people who will eventually use the system, if they can be provided with the necessary skills. A framework for such an approach to system design is described.

A change in focus of much of the work of the Society for General Systems Research for greater impact, relevance, and productivity is suggested. Tentative unit concepts for 23 areas of study or disciplines are explored. A unit concept is defined as the central, pivotal concept around which virtually all other basic concepts in a field revolve. The…

An important objective of science and technology education is the development of pupils' capacity for systems thinking. While in science education the term system relates mainly to structures and phenomena in the natural world, technology education focuses on systems designed to fulfill people's needs and desires: examples include systems to…

This study introduces the concept of Fault Tree Analysis as a systems tool and examines the implications of Fault Tree Analysis (FTA) as a technique for isolating failure modes in educational systems. A definition of FTA and discussion of its history, as it relates to education, are provided. The step by step process for implementation and use of…

The constructive phases of system design are discussed with particular reference to information systems design. A preliminary attempt is made at definition of terms and an initial organization of research presented. A synopsis of work to date is presented within the framework of three thrust areas (1) creative and intuitive design methods, (2)…

In Phase 1 of this four-phase cycle, requests for new systems or for evaluation of current systems are reviewed. Those seeming to have the most promise in terms of improved instruction, increased efficiency, and economy will be assigned priorities subject to constraints of material and manpower resources. In Phase 2, a detailed definition of the…

Describes the motivating reasons for a systematic approach to the specification, design, and development of information systems, and surveys some of the methods developed to assist software specification and design. Ways that system development organizations can create and use such techniques are emphasized. (Author/FM)

This article discusses a procedure commonly called a systems study in which administrative personnel can evaluate systematically their information needs and can specify them in sufficient detail for technical specialists to make recommendations for possible improvements. (Author)

There is little need to write about procedures now being used in library systems analysis. Instead, one should focus attention on underlying principles and implicit processes used by analysts, concentrating on the role of the analyst in the inquiry process. (17 references) (Author)

At a time when libraries are adopting systems analysis as an integral part of their management structure, systems analysts are voicing grave concern about their ability to deliver the kinds of systems libraries need. (11 references) (Author)