The goal is to provide a robust and challenging problem statement for a capstone, advanced systems analysis and design course for CIS/MIS/CS majors. In addition to the problem narrative, a representative solution for much of the business modeling deliverables is presented using the UML paradigm. A structured analysis deliverable will be the topic…

Over the last several hundred years, local and national educational systems have evolved from relatively simple systems to incredibly complex, interdependent, policy-laden structures, to which many question their value, effectiveness, and direction they are headed. System Dynamics is a field of analysis used to guide policy and system design in…

The implementation of quality assurance (QA) is one of the most challenging reform areas for Turkey due to the unique organization of its higher education system. This paper explores the development of QA systems in Turkish universities. Using a qualitative case study approach, the authors examine how Turkey accomplishes the goal of implementing…

As the oldest implementation of Web 2.0 technologies, blogs present an opportunity to understand how community college administrators are addressing two conundrums: conundrum of control and the conundrum of adaptability. These problems arise from the need of leaders to put organizational controls in place even as these controls limit the tool's…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

Encourages use of case studies to introduce "real-life" engineering assignments, suggesting that they should be given in a natural order as a series. Describes three such assignments being used at the University of the West Indies. Description, analysis, and design of an existing engineering system is included. (JM)

Discusses the role of university media centers and describes a spreadsheet reporting system for media services developed at Fairfield University (Connecticut). The need to revise the reporting system resulting from a growth in media services is discussed, and cooperation with an information system analyst to develop a new system is described. (LRW)

Shifts in the content and context of the MIS professional's role at Hahnemann Medical College and Hospital, and the resulting impact on system projects are explored. Benefits include user responsibility and increased participation, MIS as a key to user learning system capabilities and limitations, and formation of a MIS-user team. (MLW)

A series of articles addresses issues concerning decision support and knowledge based systems. Topics covered include knowledge-based systems for information centers; object oriented systems; strategic information systems case studies; user perception; manipulation of certainty factors by individuals and expert systems; spreadsheet program use;…

This report examines and evaluates the application of prototyping methodology in the design of a microcomputer-based online library catalog. The methodology for carrying out the research involves a five-part examination of the problem on both the theoretical and applied levels, each of which is discussed in a separate section as follows: (1) a…

I synthesize some of the lessons we have learned about systemic school reform in order and derive two explicit hypotheses about when such reforms are likely to be more and less successful. The first hypothesis focuses on program implementation: to achieve success, any systemic reform must overcome challenges at each stage of the policy-making…

To identify why developing countries have inadequate abilities to establish sound financial management in the public sector, a study of five Latin American countries in varying developmental stages was conducted. The review of U.S. assistance activities and all other programs designed to provide the countries visited with indigenous financial and…