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McGee, Heather M.; Diener, Lori H. – Behavior Modification, 2010
This article provides a behavioral systems approach to improve operational performance in health and human service organizations. This article provides six performance truths that are relevant to any organization and a case study from a community mental health network of agencies. A comprehensive analysis, as described here, will help health and…
Descriptors: Health Services, Human Services, Public Agencies, Behavior

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