The following study aimed to assess both instructor and student perceptions of virtual library instruction sessions. The primary question was are there perceived benefit of synchronous library instruction versus watching the recording of the same session. Two anonymous, mixed-method surveys were distributed: one to instructor and one to students.…

Researchers surveyed academic librarians to determine current software and practices used in synchronous virtual research consultations. The survey findings identified the top software products currently used by respondents for virtual research consultations. Through open-ended comments, it became clear that libraries are not tied to one…

Many librarians struggle with how to balance scalable instructional offerings with more personalized instruction for online students--scale tends to come at the cost of personalization and vice versa. This paper will discuss three methods for connecting with online students that range from one-to-one personalization to widely scalable instruction:…