Discusses trade-off analysis, a data collection method with conjoint measurement technique in which respondents rank order a matrix of pairs of levels of specific attributes, and gives examples for use in determining library users' perceptions of relative utility of completeness of information versus cost of a search. Twelve sources are cited.…

Explores the effects of task characteristics and structural characteristics on aspects of information processing based on a survey of employees in the Australian telecommunications industry. Relevant research is reviewed; the analysis of results is explained; and implications for organizations are suggested. (Contains 42 references.) (LRW)

Describes the results of a survey that examined what kinds of database vendors are improving their retrieval software and the decision processes involved. Respondents included large and small vendors from the public and private sectors. An appendix presents vendors' reasons for and against specific innovations. (12 references) (CLB)