Many colleges and universities are engaged in new efforts to assess the outcomes they produce. As a first step, these institutions usually examine their mission statement, goals, and objectives. These form the foundation for assessment but they are also fundamental tools for enhancing institutional effectiveness in general. This handbook was…

The organization of institutions of higher education has been seen as operating with ambiguous purposes in vertically oriented structures that are only loosely connected. The rationale for this ambiguity is twofold: (1) to allow for creative thinking, and (2) to respect--and even encourage--the autonomy of different disciplines. But ambiguity of…

This chapter describes a new type of educational development, called student development; considers how student development relates to faculty, instructional, and organizational development; and describes innovative student development programs at several universities. As used in this discussion, the term student development involves a process by…

Although the literature on effective schools has been replete with information regarding a new paradigm for assessment, some teachers and schools have found it difficult to implement and sustain classroom practices that take them beyond testing discrete knowledge. The reasons for this struggle are as much educational as they are political.…

In an effort to effect institutional change through an analysis of institutional effectiveness, California's Fresno City College (FCC) undertook a 3-year project to examine student success. In order to determine appropriate measures of and methodologies for improving student success, a Student Success Task was established, developing 13 core…

In September 1998, the National Center for Education Statistics (NCES) established a 1-year task force to review the NCES's role concerning lifelong learning. The eight-member task force established a working definition of lifelong learning ("a process or system through which individuals are able and willing to learn at all stages of life,…