Classroom incivility includes many student behaviors that detract from learning, such as texting, carrying on side conversations, leaving class early, etc. Uncivil behaviors distract faculty and students during class time and undermine the learning environment. This study examines classroom incivility from a social norms perspective. Social norms…

While not representative of all students, those who demonstrate a sense of entitlement demand a great deal of instructors' time and energy. Our article places student entitlement in its social context, with specific attention to the prevalence of the consumer mentality, grade inflation, and the self-esteem of the student generation. We then…