This report presents findings from a 2023-24 study by Achieving the Dream (ATD), examining the experiences of 50 undergraduate students in introductory statistics courses using Lumen One courseware. The study highlights the effectiveness of courseware features providing formative practice with feedback. It also explores how instructor involvement and course modality influence student engagement and sense of belonging, particularly among students of color. About half of the students indicated that their instructors assisted them in connecting the courseware's content to their understanding through frequent communication, responsiveness, and a strong presence. While students appreciated the courseware's real-world examples and low-stakes assessments, few reported using an embedded peer community feature, and some desired more detailed feedback. Recommendations emphasize the importance of improving feedback mechanisms and increasing instructor engagement to better support student success.