The increasing availability of self-monitoring technologies has created opportunities for gaining ­awareness about one's own behavior and reflecting on it. In teaching and learning, there is interest in using ­self-monitoring technologies, but very few studies have explored the possibilities. In this paper, we present a design study that…

This article describes an exploratory study of two Web-based learning environments designed to teach helping skills to human service students. Participants used either an interactive pedagogical agent environment or read a helper-client script. Environments were compared and learning gains were assessed in each of the environments, along with user…

Human service educators constantly struggle with how to best teach students the communication skills required of entry-level human service professionals. While teaching such skills is easier in a traditional face-to-face environment, teaching communication skills via distance learning presents its own challenges. Developing interactive web-based…