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Bray, Nathaniel J.; Del Favero, Marietta – New Directions for Teaching and Learning, 2004
To understand the current apparent upsurge in classroom incivility, the authors turn to the literature for possible causes and solutions.
Descriptors: College Faculty, Student Attitudes, Childrens Literature, Problem Solving
Morse, Philip S.; Ivey, Allen E. – 1996
Designed to help improve the staff-to-student communication style in schools, this book shows practitioners how to go from adversarial approaches to caring and helping--without losing control of the situation. The book offers time-tested methods that counselors and therapists have used successfully for years, methods that can be modified for…
Descriptors: Administrator Role, Communication Problems, Communication Skills, Conflict Resolution
Peer reviewedJohnson, David W.; And Others – Journal of Social Psychology, 1994
Reports on a study of the effects of a peer-mediation training program among 92 elementary school students. Finds that the training program was successful in teaching negotiation and mediation procedures and skills. Reports that the training dramatically reduced the number of conflicts referred to teachers and principal. (CFR)
Descriptors: Antisocial Behavior, Classroom Techniques, Conflict, Conflict Resolution

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