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Jacoby, JoAnn; Ward, David; Avery, Susan; Marcyk, Emilia – portal: Libraries and the Academy, 2016
This article explores student, instructor, and librarian perceptions of chat reference in the context of an introductory composition course. Participants in a mixed-method study responded to an anonymized chat transcript. While student respondents valued speed and efficiency, they were willing to receive instruction and open to questions that…
Descriptors: Reference Services, Pilot Projects, Teacher Attitudes, Student Attitudes
Cressey, James M.; Whitcomb, Sara A.; McGilvray-Rivet, Susan J.; Morrison, Rebecca J.; Shander-Reynolds, Katherine J. – Professional School Counseling, 2015
This case study describes the leadership of a school counselor in implementing positive behavioral interventions and supports (PBIS) in a low-income, diverse elementary school with a modest level of external supports. After initiating a grade-level pilot program, the school counselor partnered with university-based consultants to expand the PBIS…
Descriptors: Case Studies, Program Descriptions, School Counselors, Program Implementation

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