This study explores the effectiveness of video demonstrations compared to live classroom visits for promoting writing center services to students in first-year writing courses. Using a randomized cluster experimental design, the researchers implemented either an in-person demonstration, a video demonstration, or no intervention (control). Pre- and…

Research on reflections and their use in academic support programs has highlighted their benefits concerning student leaders or tutors as an evaluative tool to document performance and measure personal growth. Largely absent from the literature is evidence of the possible benefits reflections could have on the students using academic support…

The Back on Track Support Group is a four-to-six-week academic coaching initiative at Rutgers University-New Brunswick developed specifically to improve academic resilience in students who have self-identified as struggling academically. To measure out comes after participating in the process, the Academic Resilience Scale-30 (ARS-30) was chosen…

Students taking developmental mathematics often need academic support to succeed in their courses, but also benefit from support in adapting to university life. In this paper we describe our experience in developing, implementing, and evaluating a peer mentoring program for developmental mathematics students at a large research university that…

This article explains a program design and planning process using the Value Creation Framework (VCF) developed by Wenger, Trayner, and de Laat (2011). The framework involves identifying types of value or benefit for those involved in the program, conditions and activities that support creation of that value, data that measure whether the value was…

The aim of this analysis was to determine from a pilot project whether a new style of course-connected learning support for students in gateway STEM courses could be more successful on the University of Rhode Island's campus than the traditional Supplemental Instruction (SI) model. The new model, Weekly Tutoring Groups (WTG), addressed several of…

Research indicates that the fear of public speaking is an extraordinarily common phobia and that a significant portion of the population experiences some form of anxiety over public speaking. Although there is a great deal of research available on the etiology of public speaking anxiety, there is far less research available on interventional…

Peer mentoring programs are designed to address problems experienced by new students to assist them in making the transition to university study. The University of New South Wales offers such a program to new undergraduate students. Feedback on the program is obtained from participants through questionnaires and is used to identify problems and to…