This study examines and describes current statistical programs in the field of library and information science, identifies areas of the National Commission's program that are dependent on quantitative data, compares the current statistical programs with projected new needs, and specifies areas that must be developed in a future national…

A user study to determine the ratio of citation-bound queries to data-bound queries originated by university faculty and processed through reference department personnel or by independent use of reference materials in the university library revealed a majority (75%) of the queries are citation-bound. Important implications are suggested for the…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

An analysis is conducted of economic issues pertinent to library planning in higher education in the face of rising costs and diminishing financial support. The individual chapters deal with: 1) growth rates in large university libraries; 2) library costs in colleges and universities; 3) cost trends and long-range plans; 4) library data; and 5) a…