The 2012 edition of the "Digest of Education Statistics" is the 48th in a series of publications initiated in 1962. The "Digest" has been issued annually except for combined editions for the years 1977-78, 1983-84, and 1985-86. Its primary purpose is to provide a compilation of statistical information covering the broad field…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

The 2011 edition of the "Digest of Education Statistics" is the 47th in a series of publications initiated in 1962. The "Digest" has been issued annually except for combined editions for the years 1977-78, 1983-84, and 1985-86. Its primary purpose is to provide a compilation of statistical information covering the broad field…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

This study uses three cohorts of first-time, full-time undergraduate students (N = 8,652) at a large, metropolitan, public research university to examine the impact of student use of three library resources (workstations, study rooms, and research clinics) on academic performance. To deal with self-selection bias and estimate this impact more…

In answering the question "What is the next trend in usage statistics in libraries?" an eclectic group of respondents has presented an assortment of possibilities, suggestions, complaints and, of course, questions of their own. Undoubtedly, usage statistics collection, interpretation, and application are areas of growth and increasing complexity…

As federal government information is increasingly migrating to online formats, libraries are providing links to this content via URLs or persistent URLs (PURLs) in their online public access catalogs (OPACs). Clickthrough statistics that accumulated as users visited links to online content in the University of Denver's library OPAC were gathered…

In this explorative study, we first investigate current use of public library statistics in public library management to identify a governing framework and then carefully suggest an alternative framework with income as a goal for sustainability. The meaning of income in terms of management is also discussed. Within this framework, we conduct a…

Reports results of a pilot study and full survey of preservation/conservation concerns about the non-rare book collections at the Syracuse University libraries. The methodology is described, including physical characteristics of the collections that were examined and statistical analyses used. (CLB)

This report contains a series of recommendations for a uniform statistical report system for Pennsylvania public libraries, based on the assumption that many of the procedures in library work can be quantified in a meaningful manner. The types of data needed for the Commonwealth, individual library use, local reporting, and for research purposes…

Describes the activities of the federal government, state governments, and library associations in generating statistics on U.S. libraries, and discusses the problems that arise from a lack of coordination. Issues discussed include standardized definitions, scope and coverage, data collection and aggregation, data analysis and interpretation,…

Describes and illustrates Statistical Package for the Social Sciences (SPSS) procedures appropriate for book collection data analysis. Several different procedures for univariate, bivariate, and multivariate analysis are discussed, and applications of procedures for book collection studies are presented. Included are 24 tables illustrating output…

Compares directors' use of Public Library Data Service statistics and Federal-State Cooperative System for Public Library Data statistics to show how directors make use of statistics and to highlight the statistical information that directors find particularly useful. The survey addressed: last time of use; ways of use; frequency of use of…

This packet is designed to guide users through the steps that ultimately lead to the assignment of collection responsibilities for individual member libraries of the North Bay Cooperative Library System, Santa Rosa, California. An initial profile of the member libraries examined the subject distribution of books owned, availability of books owned,…

Discussion of the use of surveys as a research tool focuses on the value of library surveys. Two types of surveys are described, the descriptive survey and survey research; and improving the quality of survey research is discussed, including planning, sample size, data collection techniques, and methods of statistical analysis. (18 references)…