Organizational relationships are complex. Employees do their work as individuals, but also as members of larger teams. They exist within various social networks, both within and spanning organizations. Multilevel theory is at the core of the organizational sciences, and unpacking multilevel relationships is fundamental to the challenges faced…

In this article, the author argues that current strategies to study and understand students' identities fall short of fully capturing their complexity. A multi-dimensional perspective and a mixed-methods approach can reveal nuance that is missed with current approaches. The author offers an illustration of how mixed-methods research can promote a…

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

The data collection matrix makes possible the integration of functional area data from numerous assessment sources and presentation of the information in a unified composite report. This model is discussed in relation to the various assessment instruments and the evaluation of functional areas and programs in colleges and universities. (Author/MSE)

The analysis of questionnaire data involves a sequence of planned activities beginning with questionnaire development and concluding with a report of the results of the study. Most questionnaires require the use of numerical codes to facilitate computer processing of results and to select appropriate statistical procedures for summarizing the…

Campuses should act on salary equity issues before litigation arises. Campuses must resolve database problems, unfocused studies, problems in data interpretations, and constraints on implementing findings if they are to take timely actions. Internally motivated monitoring and court-ordered monitoring are discussed. (Author/MLW)

Addressed to institutional researchers, this report from California's Chabot College presents information on National Center for Education Statistics (NCES) data sets. Included is a discussion on how these data sets can be used to create peer groups of U.S. colleges, and to produce statistics on major student variables for each of these groups.…

The most advantageous relationship between computer technology and institutional research is considered. Three potential problem areas are discussed: those associated with a central data processing center, those germane to minicomputers or terminals within the institutional research office, and those nondiscriminating types which cover both…

Reliable institutional research is seen as serving as a valuable means of generating accurate, objective data useful in reaching sound management decisions in institutions of higher education. Institutional research is defined as the systematic, comprehensive self-study used by a college or university to improve the institution. Sound…

Hints on conducting surveys appropriate for university use are outlined, and sample checklists and forms are provided. The following research elements concerning generic surveys are covered: sequences of events for surveys conducted by mail (15 weeks) and telephone (11 weeks); algorithms for estimating materials costs and quantities; a catalog of…

This paper describes empirically tested strategies for containing mailed questionnaire costs while maximizing survey response rates. Survey focus, critical to gaining respondent interest and completion of the survey instrument, should be selected on the basis of the theme of the study in order to reduce survey length and yield more in-depth and…

The Student Outcomes Questionnaire and the Student Outcomes Information Analysis Service (SOIS) developed by NCHEMS and the College Board are discussed. The term, "student outcomes," is defined as the consequence of a student's enrollment in an educational institution and involvement in its programs. The importance of this type of…

Methodological difficulties inherent in the design of studies of college impact are reviewed and an attempt is made to provide an improved research design. The discussion of research problems focuses on those of inferring causation. A characteristic three-component model of student development, comprised of student output, student input, and…

Information on institutional research, planning, and evaluation is provided in 15 conference presentations. The papers included in the collection are: (1) "The Nature of Institutional Research in the Community College (CC)" by James L. Wattenbarger; (2) "The Range and Organization of Data for Research" by Richard L. Alfred; (3) "Research Methods…

Possible impacts of changing information technology on the role of the institutional researcher, who serves as a decision support intermediary, are examined. Attention is directed to measurement, human information processing, and decision support technology. It is noted that management information systems are dependent on measurement for data…