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| Comparative Analysis | 1 |
| Data Collection | 1 |
| Interviews | 1 |
| Multidimensional Scaling | 1 |
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| Psychiatric Services | 1 |
| Qualitative Research | 1 |
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| Evaluation and Program… | 1 |
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| Perreault, Michel | 1 |
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Patient Satisfaction with Outpatient Psychiatric Services: Qualitative and Quantitative Assessments.
Peer reviewedPerreault, Michel; And Others – Evaluation and Program Planning, 1993
Quantitative and qualitative measures of patient satisfaction with psychiatric outpatient services were compared in interviews with 263 outpatients. Results indicate that expressions of dissatisfaction appear mainly in open-ended questions. Focus on the questions and acceptability of the data gathering procedure appears to influence responses…
Descriptors: Comparative Analysis, Data Collection, Interviews, Multidimensional Scaling
