Many institutions struggle to develop a meaningful way to assess the effectiveness of drop-in tutorial services provided to students. This article discusses the development of a data collection system based on a visitor sign-in system that proved to be an efficient method of gathering assessment data, including frequency of visits, end-of-course…

Utilizing a pre- and posttest research design, with an instructional intervention of good practices in notetaking, the notes taken by examinees during a computer-based listening comprehension test prior to and following the instructional intervention were examined for particular notetaking strategies. Questionnaires probed perceptions of the…