Volume 2 comprises the appendices to the study reported in Volume 1. The following textual material is presented: (1) background material for the first regional meeting on reference referral in the state of California; (2) minutes and participation lists from the seven focus group meetings held from March 27 through April 23, 1986; (3) summaries…

Public libraries are currently the conduit for local, state, and federal funds used to support reference referral and other reference-related functions in California. Given potential funding constraints, this 5-month study expanded its original scope--to assess the cost effectiveness and efficiency of the Bay Area Reference Center (BARC) and the…