Addresses training in the context of organizing and implementing a Total Quality Management (TQM) initiative. The customer service implications and relevant training or skill implications for the following phases are described: (1) exploration and commitment; (2) organizing for quality; (3) start up; and (4) expansion and integration. (Contains 18…

Describes training for undergraduate student assistants working at the reference desk at the University of Northern Iowa library that changed from a traditional classroom format to one that combines worksheets, individualized instruction, hands-on learning, regular reviews, increased feedback, greater interaction with students and staff, and…

This article describes two studies that evaluated training intended to improve the family friendliness of five components of the admission treatment team process at an inpatient child and adolescent psychiatric hospital. While role-play training did not improve family friendliness, mindfulness training enhanced the family friendliness of all five…

This foundation guide is addressed to Head Start staff, parents, and consultants to help them develop a broader view of their roles and to support the program's efforts to include children with disabilities in the various worlds around them. The guide includes the following sections: (1) "Module 1: There's Room for All of Us," which…

This training guide is designed to build the capacity of Head Start staff to make the program's renewed vision for parent involvement a reality for every parent and program. The guide contains three modules, each with two activities designed for workshop presentation, followed by two or more coaching activities. Module 1 defines parent involvement…

This training guide is intended to help Head Start staff and parents build the skills they need to work together on decision-making teams and to help develop ground rules by which the decision-making partnership will operate. The guide develops skills in analyzing the extent to which parents are currently encouraged to participate in the key…

This training guide is intended to increase the understanding and skills of Head Start managers and directors to: (1) identify the ways in which employee health affects the organization's effectiveness; (2) design training programs that encourage employees to improve their own health; (3) understand how the organization contributes to the overall…

Intended for use in training staff concerned with building bridges between the family learning environment and Head Start, this guide broadens the idea of "parents as teachers" beyond the instructional role parents play, by looking at the entire family learning environment. Following an introductory section, the guide presents four…

Intended to help Head Start programs recruit and include children with significant disabilities and their families, this guide offers Head Start staff tools to work more collaboratively to plan and implement integrated services for all children, especially children with significant disabilities. Following an introductory section, the guide…

The purpose of this book was to assist trainers in developing the skills that must be involved in a total quality management (TQM) training program. The book is organized into 17 chapters that cover the following topics: understanding the need, organizational requirements, training and the bottom line, training and organizational change, the…

This practicum addressed the problem of childcare personnel with insufficient knowledge about how to use available teaching resources in five proprietary child daycare centers. Contributing factors were insufficient training and the directors' inability to establish on-going training programs in the five centers. Goals of the practicum were,…

Staff development at Project Development through Adventure Responsibility and Education (D.A.R.E.), an outdoor experiential education program for troubled youth, administered by the Ontario Ministry of Community and Social Services, Children's Service Division, stresses three components: the selection process, training progressions, and…

This paper describes the staff training and program installation techniques utilized by the Parent Readiness Education Project (PREP), a model early childhood education program. PREP was funded by the United States Office of Education to serve as a Developer/Demonstrator project to provide information, training, materials, and advice to school…

This book provides basic material on preservice and inservice instructional programming for foster parents and foster family social workers, and describes a number of program models in which these basic materials are being implemented. The materials (most of which were developed for the June 1973 Invitational Training Seminar at St. Louis…

A recent effort by Arizona's state student aid agency to assess needs and improve training for aid administrators is described. A review of literature was conducted for the study and is summarized. Methods, procedures, and findings are also described and recommendations for the implementation of the findings are provided. (MLW)