There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…

This document briefly discusses the planning and implementation of a Child Development Associate (CDA) program developed to fulfill the requirements of a Head Start Supplementary Training (HSST) grant at Southern Illinois University at Carbondale. One of the first steps in organizing the CDA program was to convince potential candidates for 51 Head…

Library staff training methods and training manual construction should be part of the overall implementation plan for an online processing system. An effective training program to introduce staff to the new system and increase confidence in it would aid in efficient implementation. A manual consisting of a detailed outline of the training plan and…

A project was undertaken to develop a guide to help small business programs select good education and training programs for their staff. An initial step was a review of literature related to adult education and training in small business and training evaluation. The initial plan was to have the guidebook be specific to a given industry or other…

This training guide is designed to build the capacity of Head Start staff to make the program's renewed vision for parent involvement a reality for every parent and program. The guide contains three modules, each with two activities designed for workshop presentation, followed by two or more coaching activities. Module 1 defines parent involvement…

In January 2006 the Learning and Skills Development Agency (LSDA) launched its draft publication, "A Professional Development Framework for e-Learning" (ePD) for consultation with the post-16 education and training sector. In March 2006 the Learning and Skills Council funded the Learning and Skills Network (LSN) to run a pilot to…

The job of operating school plants so as to utilize their potentialities in promoting an effective educational program is one that requires training, knowledges, skills, and services of a specialized nature. School officials in charge of school plant management are primarily responsible for developing an operating program that will meet this…