Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

This study was conducted to determine the effectiveness of a soft skills employee training program. We examined willingness to learn and delivery methods (face-to-face vs. online) and their associations with the training outcomes in terms of learning and behavioral change. Results showed that neither participants' willingness to learn nor delivery…

The purpose of this study, undertaken in 2012, was to describe provision available for under- 25s in prisons and to gain insight into the particularities of prison education. Six custodial establishments serving the London area were visited (prisons or Young Offender Institutions) and available statistical data were collected from a larger sample.…

The author describes a workplace literacy program designed by the Milwaukee SER-Jobs for Progress, Inc. for Res Manufacturing Company. This program enabled Res Manufacturing to upgrade its employees' basic skills, increase productivity, and eliminate the need for layoffs. (CH)

A central concern of Joseph Milner's February 1991 "Kappan" article critiquing the North Carolina Teacher Performance Assessment Instrument is that teacher evaluation will drive teaching. He errs in confusing essential skills with basic skills, ignoring all teacher evaluation's purposes except instructional improvement, and claiming the…

Schools need staff-development programs focused on teaching children to read. Students must read effectively by the end of third grade. The Success for All curriculum is effective, is transportable, focuses on basic literacy, uses formative assessment, and provides continuous, onsite assistance and support to schools. (MLH)

"New Things Considered" reports on emerging trends and issues in education to policymakers and participants in SEDL-SCAN, an emerging issues tracking system being pilot tested by the Southwest Educational Development Laboratory's Policy Information Service and the State of New Mexico. This issue presents brief summaries of the thinking…

The job training system needs to emphasize the basic and functional skills; it needs competency standards and certifications; advanced training should be vouchered; individuals should be tracked over time; and staff development is critical. (JOW)

A basic skills program designed for first- to sixth-grade students who were underachieving in reading or arithmetic was evaluated. The program was designed to raise the students' levels of achievement and to improve their attitudes toward learning. A staff development program designed to introduce teachers to new methods of teaching basic skills,…

Middle school principals must continue to provide leadership for staff development programs. As the instructional leader of the middle school, the principal faces the challenge of assisting both new and experienced teachers in developing teaching strategies that are consistent with the characteristics and needs of transescent students. At the same…

Describes California's integrative approach to curricular planning and staff development. Under the state's new vision of excellence, all students experience a common core curriculum providing a solid academic background and promoting literacy in the various disciplines. Content and skill development go hand in hand. Includes four references. (MLH)

An English elementary-level administrator discusses what his county system does in the way of teaching basic skills, implementing accountability, teaching the gifted, organizing grades, and providing for staff development in in-service programs for teachers. (IRT)

This study was commissioned by the California Community Colleges System Office to identify effective practices in basic skills programs. The Center for Student Success (CSS), which is affiliated with the Research and Planning (RP) Group for California Community Colleges, was selected to conduct the study. There are three major components of the…

This report provides information on a workplace education program in which Emily Griffith Opportunity School, Denver, partnered with Columbia HealthONE, Dobbs International Services, Imperial Headwear, Inc., Marriott Hotels, Provenant Health Partners, University of Colorado Health Science Center, and Westin Hotel. Section A of Part I, a program…

Teacher expectations are a powerful factor in the attainment of basic skills. If teachers expect their students to attain basic skills, they are more likely to do so. If teachers do not expect students to do well, that expectation is often fulfilled. (Author/CM)