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Direct linkLakin, Brittany L.; Leon, Scott C.; Miller, Steven A. – Residential Treatment for Children & Youth, 2008
This study explored burnout among frontline staff within a children's residential treatment center (RTC) population. Data were collected from 375 full-time, frontline, children's RTC staff employed at 21 RTCs in Illinois. Using hierarchical linear modeling (HLM), results indicated that frontline staff age, training, empathic concern, communicative…
Descriptors: Job Satisfaction, Clinics, Burnout, Psychopathology
Download full textSmoot, Sharene L.; Gonzales, James L. – 1993
The long-term results of a 32-hour interpersonal communication skills training program for unit staff in a large state psychiatric hospital were evaluated. The main goal was to improve staff effectiveness through systematic training in communication behaviors expressing empathy in staff-patient interactions. Staff outcome measures were turnover,…
Descriptors: Adults, Analysis of Covariance, Communication Skills, Comparative Analysis
