A significant need exists for new and expanded training programs for people who must interact with different cultures. When people experience a new cultural environment, they are likely to experience conflict between their own cultural predispositions and the values, beliefs, and opinions of the host culture. A training program, the Cultural…

Describes problems resulting from the use of immigrant industrial workers with poor language understanding and the method used to assess functional oral English for occupational purposes. While the form of assessment provides authentic data for company training and communication needs, further research is needed to resolve some problems. (MF)

Intended as a reference for training and consulting in the field of business communication, this book presents research, implements theory, and explores communication practices vital to all organizations. The titles of the essays and their authors are as follows: (1) "Communication Consulting--The State of the Art" (William J. Buchholz); (2) "The…