Describes a model process of assessment and integration that allows community agencies and professional counselors to engage in more effective volunteer activity. Outlines agency development by stages, using the experiences of agencies providing domestic violence services. (JAC)

This document outlines basic planning and management principles for refugee services. Various administrative, funding, planning, and delivery concepts are discussed from the perspectives of state coordinators, administrators, and community agencies. The guide is intended to be of use in planning and managing individual services and in developing…

This discussion of the participation of employees, voluntary and community groups, and consumers and parents in community social services planning traces recent origins of British thinking on the subject, analyzes what social services planners can learn from physical planners, and discusses methods of participation for each type of group. (JT)

This manual is the fifth in a series of documents developed by the staff of the Domestic Violence Project, an agency committed to ending violence against women. This guide is designed to assist agencies in recruiting, screening, training, and supervising a volunteer staff. This publication emphasizes practical information and training techniques…

The proceedings of a conference of executives and board members of agencies serving visually handicapped persons consider social welfare programing and practice. Major addresses include "A Time of Change--A Challenge to Administrators" by James Dumpson and "The Gap in Our Services--A Government Responsibility" by Eleanor Smith. Summaries are…