While the need for holistic health and social service responses is increasingly being articulated in Australia, the discussion is not always matched by improvements in service delivery. This project looked at one service setting where youth workers were encouraged to take a holistic approach to their clients' often-complex needs. Interviews with…

Many types of technology support caregiving: (1) Assistive devices include medicine dispensers, feeding and bathing machines, clothing with polypropylene fibers that stimulate muscles, intelligent ambulatory walkers for those with both vision and mobility impairment, medication reminders, and safety alarms; (2) Telecare devices ranging from…

This report describes a case management model and was designed to serve as a basic text for training social service workers. Chapter I defines the term case management and discusses the role of case management in the field of social services. Chapter II delineates the main features of the case management model and the activities required of the…

This guide describes the social services case management process in detail, focusing on some of the ways in which the basic process requirements can be met. An explanation of why each step in the process is necessary is offered from both a system and a client point of view. The guide is divided into seven chapters, each of which concentrates on…

This manual is intended to serve as a trainer's curriculum guide on the case management model for social service workers. It is divided into seven sections, each of which focuses on one of the basic requirements of the case management process. The seven process requirements examined are: (1) evaluation of service request or need, (2) eligibility…

Proposes a comprehensive definition of permanency planning and delineates its major components. (Author/RH)

This report presents an evaluation of the Intensive Services Project in Lincoln and McCook, Nebraska, which was designed to demonstrate that caseworkers with smaller child protective caseloads could offer more effective home-based services. The background of the project is described focusing on staffing and service setting. Service principles and…

Rural residence and social service delivery, role of the social worker, availability of services (staff count), and special training for service providers are examined to propose that case coordination, focusing on services to the client, is more appropriate than case management in meeting the needs of the rural developmentally disabled. (MM)

Explores the Navajo Nation Division of Social Services' efforts to transform the Bureau of Indian Affairs service delivery paradigm into a more holistic case management paradigm for child and family services congruent with Navajo culture and rural location. Discusses a composite case to illustrate issues experienced by many Navajo clients.…

The Employment Retention and Advancement (ERA) project was undertaken to identify effective strategies for helping low-income parents work more steadily and advance in the labor market. The 15 ERA demonstration projects that were operating in nine states (California, Florida, Illinois, Minnesota, New York, Oregon, South Carolina; Tennessee, and…

The findings of the National Evaluation of Welfare-to-Work Strategies (NEWWS) were analyzed to identify ways of improving the process of moving people from welfare to work. Selected lessons from the analysis were as follows: (1) welfare-to-work programs that rely on adult basic education programs for the general population are unlikely to improve…