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The Growing Concept and Uses of Training Needs Assessment: A Review with Proposed Model
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Iqbal, Muhammad Zahid; Khan, Rashid Ahmad – Journal of European Industrial Training, 2011
Purpose: This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its growing concept, multiple uses (outcomes), and valuing these uses (antecedents). Design/methodology/approach: To conduct the literature review on uses of TNA, the…
Descriptors: Educational Needs, Needs Assessment, Learning Motivation, Cost Effectiveness
Designing Role-Plays for Interpersonal Skills Training.
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Holsbrink-Engels, Geralien A. – Performance Improvement, 2000
Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…
Descriptors: Communication (Thought Transfer), Content Analysis, Interpersonal Competence, Measures (Individuals)
Moving from Training to Behavioral Change in the Workplace: 12 Steps.
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Griffin, Anthony C.; Engs, William D. – Performance Improvement, 2000
Offers a framework that addresses training and performance relationships based on in-house skills development committees that are employee driven. Key elements include employee ownership of training; working partnerships between management and employees; continuous learning; and measurement of results that show relationships between classroom…
Descriptors: Behavior Change, Behavioral Objectives, Employee Attitudes, Employer Employee Relationship
Workforce Training: Employed Worker Programs Focus on Business Needs, But Revised Performance Measures Could Improve Access for Some Workers. Report to Congressional Requesters.
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General Accounting Office, Washington, DC. – 2003
The General Accounting Office (GAO) examined publicly supported training programs for employed workers, including low-wage workers. The GAO surveyed local workforce boards nationwide and received responses from 470 boards. Two-thirds of the responding boards provided assistance to train employed workers, including partnering with employers to…
Descriptors: Access to Education, Basic Skills, Community Colleges, Education Work Relationship