This study of supervisory/middle management development programs for large department stores focuses on the determination of training objectives and the implications of these objectives for program design. To survey current practice in large department stores, a questionnaire was sent to 71 large stores which had at least 1000 employees. Thirty…

Changing employer-based training represents one strategy that U.S. firms are adopting to confront recent transformations in the global economy. The new competitive conditions place new and different demands on workers, more of whom are being called upon to use technical, conceptual, and communications skills. Approaches to training in particular…