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Schultz, Beatrice; Anderson, Judith – Small Group Behavior, 1984
Proposes that a model of conflict resolution based on communication theory constitutes an effective approach to the learning of skills in conflict management. In this framework, it may become possible to change negative perceptions through cognitive processes as a basis for acquisition of conflict resolution skills. (Author/JAC)
Descriptors: Cognitive Processes, Conflict Resolution, Models, Skill Development
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Burstein, Bonnie; Goodman, Gerald – Small Group Behavior, 1988
Presents coding manual developed from communication skills program which offers rating system for face-to-face talk processes derived from response mode framework proposed by Goodman and Dooley (1976). Major sections of manual correspond to six major response modalities. Within each major mode, subcategory is defined and examples are offered.…
Descriptors: Communication Skills, Instructional Materials, Interpersonal Communication, Interpersonal Competence
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Genther, Robert W.; Falkenberg, Virginia – Small Group Behavior, 1977
Investigates whether interpersonal skills training raises the level of facilitativeness of the trainers. Results are positive. (Author)
Descriptors: Behavior Patterns, Graduate Students, Individual Development, Interpersonal Competence