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Download full textLivieratos, Barbara – 2000
Howard Community College uses the Quality Evaluation of Service Trends (QUEST) Survey to ask its employees to evaluate themselves and each other in terms of the quality of service they render to their various constituencies each year. Results of the 1999 survey include: (1) of the 51 service areas listed, 34 improved their ratings over the last…
Descriptors: Community Colleges, Educational Assessment, Educational Quality, Faculty Evaluation
