The first of two articles looks at reasons for library automation vendor failure and techniques that libraries can use to assess and reduce their risk in vendor selection. In the second article, representatives of eight prominent automation firms discuss industry problems. Three references are listed. (MES)

At the Library of the University of British Columbia, computers are used for a variety of tasks, including the control of book and serial acquisitions. The computer-produced circulation records have been employed to study the use of library materials at U.B.C. in three distinct areas. There have been studies of use in relation to loan policy,…

The first section discusses two common styles of microcomputer consulting, when each is appropriate in libraries, and the dangers of using one type. The second section focuses on types of vaporware, the effects of each, and steps to minimize potential damage. A bibliography of this quarter's literature watch on microcomputer hardware and software…

Presents guidelines for utilization, evaluation, selection, and acquisition of CRT terminals for library technical processing systems. An evaluation of the institution's needs is followed by a description of a three-step process of assembling information from advertisements and literature, direct observation and use, and talking to other users of…

Suggests questions that should be asked by those considering the purchase of a library system and identifies sources of information on library systems. Lists of questions that can be asked of online vendors and users to evaluate any system are provided. (12 references) (CLB)

Provides an introduction to expert systems and offers guidelines for their use in library applications. Areas discussed include appropriate domains for expert systems in libraries, a brief description of how such systems work, and criteria for selection. Sources of sample programs and tutorials are identified. (three references) (CLB)

Directed toward librarians and library administrators who wish to procure automated systems or services for their libraries, this guide offers practical suggestions, advice, and methods for determining requirements, estimating costs and benefits, writing specifications procuring systems, negotiating contracts, and installing systems. The advice…

A discussion of computer services and equipment applicable to libraries considers the industry, the library, processing in and out of the library, programs and programing, system designs, specifications; selection, evaluation, standards, acquisition, contracts, and safeguards. (LS)

Proposes a resource analysis model to help library managers acquire most appropriate integrated online library system. The model examines human, equipment, and fiscal resources of acquiring library and supplying vendor, complementing respective strengths and weaknesses of each. A resource checklist is provided to narrow range of choices to single…

Presents the vendor's perspective on how libraries choose and evaluate a vendor's performance. Characteristics of vendors are described, including being profit-oriented, market-driven, and highly competitive; issues in the three basic areas of service, price, and automation are discussed; and the influence of personality is considered. (LRW)

Discusses some of the factors that librarians should consider when planning to automate their libraries. These factors include vendor and systems selection; equipment; support; additional costs; and time. Seven tips to avoid common automation pitfalls are also given. (MAB)

A feasibility study identified the information requirements and alternative solutions for the Hawaii State Library System. On recommendation of the library service directors, the Book Inventory Building and Library Oriented System (BIBLOS) was purchased and installed. The system presently provides for automated acquisitions, orders, accounts,…

Provides an overview of the impact of computers, particularly microcomputers, on school libraries and learning resources centers, with an emphasis upon computer technology and the types of library operations computers can perform. A glossary of vocabulary from the computer field, a reference list, and a 26-item bibliography are included. (JL)

Describes factors in successful customer service programs that are pertinent to libraries choosing an integrated online library system. Topics discussed include quick response time; easy access to information; well-trained client representatives; low costs; cooperation with customers and vendors; and anticipating customer needs. (LRW)

The development of the Internet and the online collections accessed by it has created major adjustments in all library functions, including collection management and budgeting. The authors share how two public libraries have come full circle in electronic collection management, beginning with early selection, followed by current weeding programs…