In the twenty-first-century working professionals need to possess strong Interactional Competence to handle professional communication in intercultural contexts (PCIC). However, the relationship among the three PCIC constituents -- culture, workplace and interaction -- is undertheorized in current research. This leaves PCIC practitioners…

Few studies have considered the micro-analysis of written laughter in the digital world in its sequential context (beyond frequency and distribution). The present study fills this gap by examining "transcribed" laughter "[Chinese symbols omitted](haha)" in Chinese conversations on WeChat from a conversation analytic…

Drawing on Conversation Analysis, this paper investigates how an English native speaker interviewer utilizes clarification requests as a form of recipient design during an interview to resolve problems of non-understanding. This data is contrasted with interviews between English language learners at a private university in Taiwan. The findings…

The world has become seemingly smaller with the advancements of technologies, instead of taking days to receive a written letter, it takes seconds to get an email. While the connection is obvious there still seems to be a barrier between the majority of the world's population: Language. Though it seems irrelevant in people's small communities, the…

This study explores the identity positions that L2 English learners/users would take in case of hypothetical miscommunications. Based on positioning theory, at the time of L2 interaction, L2 learners assign themselves and others specific positions which are established through their learning experiences. It was hypothesized that their current…

The presence of Africans in China has been phenomenal since the late 1990s. In recent years, there has been a dramatic uptick in people from Africa coming to the major cities of China such as Guangzhou, Hong Kong, Macau, Yiwu, Shanghai, and Beijing. They are in the process of building linguistic, cultural, and economic bridges between their source…

Previous studies suggest non-native speakers (NNSs) use cover strategies to achieve a positive public self-image despite their lack of comprehension when interacting with native speakers (NSs). This study examines the interpersonal implications and NSs' interactional dilemma in minimizing NNSs' face threats while addressing potential…

Regardless of varied lingua-cultural ideologies enriching the theories of communicative competence (CC), the four CC dimensions (e.g., linguistics, sociolinguistics, discourse, and communication strategies (CSs)) still become the main cores of English speaking (ES) classrooms. Of the four dimensions, CSs seem to be the most technical which deserve…

Health professionals who come from different cultural backgrounds are required to interact competently and at the most acceptable communication level that meets the demands of the multicultural context in which English is the medium of communication. Lack of proper communication in such contexts can establish a hostile work environment. Thus,…

Apart from providing a bird's eye view of a given domain of inquiry (Ioannidis et al., 2015), systematic reviews such as methodological syntheses offer a magnifying glass on prevalent existing problems in primary research and furnish empirically grounded solutions to rectify these issues (Page et al., 2021). As survey research in second language…

Living in the 21st century means living in an era that is increasingly globalising where cross-cultural communication is essential; thus, students should be given opportunities to cultivate their Intercultural Communicative Competences (ICC). This paper reports on Phase 3 of ClerKing, a Franco-Jamaican telecollaborative project, which involved…

We live in the age of globalization where diverse cultures and nations mix and mingle. A lot of us live in a multicultural society in which macro- and microethnoses coexist. Cultures enrich each other, collaborate…and sometimes clash. Misunderstandings happen when people speak the same language, but do not share the same cultural codes. Edward…

This qualitative study examines moments in the multilingual classroom when materials become prominent in whole-class interactions. Despite the critical impact that materials can have on classroom discourse and learning/teaching, research on "actual usage" of materials in second language (L2) classroom interactions has been scarce…

To have necessary and ready skills for careers in the 21st century, students should be given awareness of the importance of English, not only in formal but also non-formal and informal education. However, students still lack English abilities, and their English communication skills are still in need of development. Thus, this study aims to analyse…

Globalized English offers interaction platforms, including cyber-based settings, for linguistically and culturally diverse speakers, particularly in the English as a second language/English as a foreign language context. Thus, it requires developing the intercultural competence of the parties involved. English users' different perspectives may…