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Shella Gherina Saptiany; Rudi Hartono; Januarius Mujiyanto; Katharina Rustipa – Educational Process: International Journal, 2025
Background/purpose: Foreign language speaking anxiety poses a persistent challenge for Indonesian ESP students in hospitality programs. Traditional classroom settings often exacerbate this anxiety, limiting students' confidence and speaking fluency. This study investigates how ChatGPT's Voice Conversation Mode can create a low-pressure environment…
Descriptors: Artificial Intelligence, Natural Language Processing, Technology Uses in Education, Audio Equipment
Ahmad A. Al-Zahrani – Educational Process: International Journal, 2025
Background/purpose. This study examined the application of the AI language model ChatGPT in enhancing the teaching and learning of English as a Foreign Language (EFL). The study involved 524 participants, comprising faculty members, teachers, and students, and utilized surveys to assess their perceptions of the benefits and challenges of ChatGPT.…
Descriptors: Artificial Intelligence, Man Machine Systems, Natural Language Processing, English (Second Language)

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