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ERIC Number: EJ1469906
Record Type: Journal
Publication Date: 2025
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1176-3647
EISSN: EISSN-1436-4522
Available Date: 0000-00-00
The Use of Virtual Chatbots to Support Chinese as a Foreign Language Learners' Communication Skills through Scaffolded Self-Directed Learning
Yu-Ju Lan; Scott Grant; Hui-Chin Yeh
Educational Technology & Society, v28 n2 p434-452 2025
This study investigated the use of virtual chatbots in a 3D multi-user virtual environment (3D MUVE) to enhance the communication skills of Chinese as a foreign language (CFL) learners. Several virtual chat agents, developed using pattern matching techniques and embedded in Second Life, created a blended learning environment in which CFL learners completed authentic language tasks through scaffolded self-directed learning (SDL). The chatbots were able to interact with the learners, answer their questions, and provide guidance as needed. A mixed methods approach was used to collect quantitative and qualitative data from 49 Chinese Studies students at an Australian university. Quantitative data was collected using a one-group post-test only design where learning outcomes were assessed using a Moodle post-test. Qualitative data included log data of students' activities in Second Life. After a whole-class lesson, students logged into Second Life to complete assigned tasks supported by progress indicators and scaffolding for different activities. Results indicated that CFL learners improved their communication skills and reduced errors caused by their native language. The combination of virtual chat agents and a scaffolded SDL context seemed to effectively support CFL students' interpersonal communication skills while reducing vocabulary and sentence structure errors.
International Forum of Educational Technology & Society. Available from: National Yunlin University of Science and Technology. No. 123, Section 3, Daxue Road, Douliu City, Yunlin County, Taiwan 64002. e-mail: journal.ets@gmail.com; Web site: https://www.j-ets.net/
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia
Grant or Contract Numbers: N/A
Author Affiliations: N/A