The essay briefly outlines the history of community engagement at DePaul University in order to explore how and why universities and colleges are increasingly adopting data collections systems for tracking community engagement. I explore the question of why there is a growing interest in tracking engagement within the academy and suggest that…

This paper provides an example of how institutional service-learning assessment data can be used to drive organizational change. Furco's (1999) self-assessment rubric for the institutionalization of service-learning in higher education is used in modified form as the instrument through which organizational-level assessments were made. The process…

This document contains 11 papers on researching service learning through a multidisciplinary lens. The following papers are included: "Introduction" (Shelley H. Billig, Andrew Furco); "Stretching to Meet the Challenge: Improving the Quality of Research to Improve the Quality of Service-Learning" (Janet Eyler);…