Although it has long been acknowledged that interviewers play a crucial role in the survey data collection process, there is little research concerning interviewer effects on how respondents perceive the interview. We investigate whether interviewer effects exist regarding how much respondents report having enjoyed the interview and whether these…

Telephone surveys face more and more criticism because of decreasing coverage and increasing costs, and the risk of producing socially desirable answers. Consequently, survey administrators consider switching their surveys to the web mode, although the web mode is more susceptible to item nonresponse. Still, we do not know whether this is true for…

We examine relationships between interviewers' nonverbal behaviors and adequate responding in face-to-face survey interviews. We videotaped professional interviewers administering face-to-face survey interviews and coded them for three interviewer nonverbal behaviors: smiling, nodding, and direct gaze. These nonverbal interviewer behaviors were…

This study analyzes the consequences of item nonresponse to the question about a household's total net income in the European Social Survey (2008-2018). We recognize two mechanisms in avoiding answering the income question: task complexity and question sensitivity, and apply multilevel logistic regressions to predict the probability of refusals or…

While numerical bipolar rating scales may evoke positivity bias, little is known about the corresponding bias in verbal bipolar rating scales. The choice of verbalization of the middle category may lead to response bias, particularly if it is not in line with the scale polarity. Unipolar and bipolar seven-category rating scales in which the…

This article analyzes whether response patterns in surveys differ between the general population, regular immigrants, and recent refugees. Analyses show that the address quality of refugees contacted in the first wave of a panel study is worse than that of the general population, but of a similar quality to that of other recent immigrants. Once…

A question asking for respondents' sex is one of the standard sociodemographic characteristics collected in a survey. Until now, it typically consisted of a simple question (e.g., "Are you…?") with two answer categories ("male" and "female"). In 2019, Germany implemented the additional sex designation divers for…

This study examines the effect of telephone survey dialing patterns on lab productivity and survey responses. Using an original data set of paradata from 2010 to 2017 and a machine learning technique for variable selection, we find that early and late afternoon shifts are as productive as late evening shifts for both landline and cellphone Random…

A growing body of literature in low- and middle-income countries is challenging the long-held assumption that the respondent and interviewer should be strangers. We conducted a qualitative study in Burkina Faso comprised of in-depth interviews and focus group discussions to explore interviewers' experiences of collecting data on sexual and…

Considerable research has examined the effect of response option order in ordinal bipolar questions such as satisfaction questions. However, no research we know of has examined the effect of the order of presentation of concepts in the question stem or whether stem order moderates response option order. In this article, we experimentally test the…

We present a qualitative data analysis framework that integrates perspectives from theme analysis, cultural models analysis, grounded theory, and content analysis. We demonstrate how these research traditions are united in their aim to, first, uncover meaningful themes and, subsequently, to understand those themes' relationships to each other. To…

This study describes a method for collecting data from nonliterate, non-English-speaking populations. Our audio computer-assisted self-interview instrument with color-labeled response categories was designed for use with helper assistance. The study included 30 dyads of nonliterate older Hmong respondents and family helpers answering questions…

We estimate the difference in the chance of giving a socially undesirable response, one that violates social norms, by administration mode (online or in person) for a self-administered questionnaire (SAQ). We do this by evaluating open-ended responses to a photographic stimulus designed to generate undesirable responses. We test five variables:…

Previous research shows that interviewers to some extent fail to expend the effort that is needed to collect high-quality survey data. We extend the idea of interviewer satisficing to a related task, in which the interviewers themselves answer survey questions. We hypothesize that interviewers who self-administer the questionnaire in a careless…

This study investigates potential bias that may arise when surveys include question items for which multiple units are elicited. Examples of such items include questions about experiences with multiple health centers, comparison of different products, or the solicitation of egocentric network data. The larger the number of items asked about each…