This study develops a three-stage model of the question-answering process and investigates several potential sources of extraneous variability. Discussion includes implications of findings concerning what it means to "use" library materials and services, adverbs used as response category labels, and subject's responses as predictors of…

The objective relevance of a document to a request is crucial to the design and testing of bibliographic retrieval systems, while subjective relevance is paramount in the use of such systems. The distinction provides a rationale for a trial-and-error mode of interaction with information systems. (Author/EM)

Describes a study done by Herbert White that resulted in rankings of library and information science programs based on perceptual assessments by faculty and library directors. Problems with this methodology are discussed, and further findings based on extensive interviews with subjects of the White study are reported. (CLB)

Discussion of the use of qualitative research methodology in the study of information-seeking behavior focuses on a study of the information-seeking attributes of 31 members of the Stanford University (California) academic community. Qualitative and quantitative analyses are explained, and issues and problems encountered in implementing the…

Describes the 1927 American Library Association's job classification and compensation plan, which attempted to identify job duties and minimum qualifications for the entire library profession. The development of the plan, problems with the research methodology used, and the relevance of the plan to current problems in librarianship are discussed.…

Argues that perception studies and ranking are lacking in validity and reliability because of small sample size, simplistic statistical analyses, and the evaluation of quality by educators. It is asserted that quality control is more valid when evaluated by the customers of education, i.e., the students. (11 references) (EA)