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ERIC Number: EJ1481245
Record Type: Journal
Publication Date: 2025
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1052-8008
EISSN: EISSN-2153-9987
Available Date: 0000-00-00
AI-Evolved Marketing Research Methods: Industry and Academic Considerations via a Technology Reflexivity Framework
Melanie B. Richards1; Trena M. Paulus1
Marketing Education Review, v35 n3 p252-267 2025
The integration of artificial intelligence (AI), and particularly generative AI, into research methods is rapidly transforming both academic and industry marketing research, including both methods practices and education regarding these practices. AI application within methods offers new opportunities for enhancing efficiency, automating processes, and generating insights while also presenting threats to data privacy and ethical dilemmas. This study examines the trends, perceived benefits, and challenges associated with AI adoption by marketing and other social sciences researchers, drawing on perspectives from both academic scholars and industry practitioners. Through in-depth interviews with 20 professional researchers, the study reports findings that highlight the duality of AI's potential: while it may offer significant improvements in productivity and scalability, it also raises questions about the accuracy, validity, and ethical use of its outputs. By applying a technological reflexivity framework, this study critically evaluates the consequences of AI integration into research practices, the evolving role of human oversight, and other considerations essential for responsible utilization. The discussion provides actionable insights for academic institutions aiming to prepare marketing students for an AI-enabled workplace, as well as for industry practitioners seeking to navigate the complex landscape of AI-assisted research methods.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1East Tennessee State University, Johnson City, Tennessese, USA