Describes operations research as an important management tool that can aid library managers in effectively using available resources and as a set of analytical tools that can enable researchers to better understand library and information services. Early history, definition, models, applications to libraries, and impact are noted. Twenty-five…

Examines the role of research in assisting library managers to operate libraries more effectively. Strategies for research and for library managers to better create and use research are suggested; conceptual and practical issues that affect research utilization are discussed; and the need for improved efforts by both library managers and…

Discussion of the decision-making role of the librarian covers pertinent planning activities, i.e., systematically analyzing problem, reviewing literature, gathering and analyzing data, and assessing positive aspects of implementing new knowledge so gained. Knowledge of the research process, replicating research, and assuming the responsibility of…

Presents Checkland's soft systems methodology, discusses it in terms of the systems approach, and illustrates how it was used to relate evidence of user survey to practical problems of library management. Difficulties in using methodology are described and implications for library management and information science research are presented. (8…

Findings from informetric research represent an important background resource to add to the mix of information useful for resolving difficult and ongoing problems in specific library environments or information service settings. This paper provides examples of informetric research that can be useful input to decision-making in the field of library…

Argues that perception studies and ranking are lacking in validity and reliability because of small sample size, simplistic statistical analyses, and the evaluation of quality by educators. It is asserted that quality control is more valid when evaluated by the customers of education, i.e., the students. (11 references) (EA)