In program evaluation and policy analyses, utility supplants rigor as the first and most important criterion in judging literature reviews. Although R. T. Ogawa and B. Malen emphasize rigor, a utilization-focused evaluation emphasizes purpose and audience, both of which affect the conduct of a multivocal literature review. (SLD)

Reviews of multivocal literature are assessments of what can be learned from a given body of literature and assessments of the claims on which that knowledge is based. Methodological rigor is less likely to be a problem in such reviews than is lack of independent judgment. (SLD)