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Trent, Roger B.; And Others – Human Services in the Rural Environment, 1983
Notes three features of current community service satisfaction research that hinder its progress: weakness of study designs, lack of standard service and disregard for how user satisfaction varies with service use. Makes recommendations regarding the content, reliability, validity, and analysis of useful measures of service satisfaction. (SB)
Descriptors: Community Attitudes, Community Satisfaction, Community Services, Measurement Techniques