Discusses the development of a new culture of research librarianship that is customer-focused, based on experiences at the University of Arizona library. Highlights include cooperative partnerships with users; LibQUAL+ as a tool to learn how users perceive library services in relation to their expectations; and staff participation in strategic…

For most research libraries, remote storage of significant portions of their print collections has become an economic necessity. Historically, user objections to remote storage have focused on access-related issues: i.e., lack of browsability, cumbersome requesting procedures, lengthy retrieval times, and lack of content information about…

In 2001, Texas Tech University Library surveyed faculty who taught distance learning courses. This article reports the findings of the survey. Implicit in the article is the belief that a clear understanding of the needs and expectations of faculty serves as a foundation on which librarians can build a solid program of support for distance…

Purpose: To discuss how Hong Kong university libraries can help young professors and PhD students publish their articles in SCI (Science Citation Index) and SSCI (Social Science Citation Index) journals. Design/methodology/approach: With reference to the opinions of experts on how to publish work successfully, this paper provides practical advice…

Building joint-use libraries to foster new types of learning and collaboration is a growing phenomenon that is of great interest to academic library planners around the world. Noteworthy among these efforts, the Dr. Martin Luther King, Jr. Library in San Jose, California, is a collaboration of a metropolitan university library and a major public…

Fifteen papers delivered for the Division of General Research Libraries at the 1992 International Federation of Library Associations and Institutions annual meeting are presented. These papers deal with national libraries, parliamentary (legislative) libraries, and university libraries. The papers are: (1) "Seeking Alternatives to National…

This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…

This report presents statistics on the 107 university libraries and 12 independent research libraries that were members of the Association of Research Libraries (ARL) during the 1990-91 fiscal year. Data are reported in alphabetical and rank order on collections (volumes in library, gross and net volumes added, monographs purchased, current…

This resource guide focuses on handling library materials that are too deteriorated to benefit from other preservation treatments. Hopeless case items, that would require an unreasonable amount of conservation work to fix, can be resolved through a process of reselecting items by replacing them or reformatting them. The reselection integrates…

Responses of 62 member libraries from the Association of Research Libraries (ARL) to a survey conducted by the Systems and Procedures Exchange Center (SPEC) about library policies and practices related to the fair use of unpublished manuscript materials indicates that recent court decisions and the current debate over fair use affect library…

This kit developed by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) presents results of a survey of development and fundraising activities in libraries that are members of ARL, as well as some sample documents used in connection with development and fundraising. Eighty-seven institutions…

Faculty status for librarians at academic institutions has been an unresolved issue for many decades. In 1991, the Office of Management Services of the Association of Research Libraries (ARL) conducted a survey of the 107 members on the topic of faculty status. Ninety-nine responses were received. Responses clearly reveal that the term…

This survey was conducted to determine how ARL (Association of Research Libraries) libraries are participating in extension/outreach through three objectives: identify the level of involvement; determine the types of outreach service, as well as user populations; and ascertain the impact on the library, including its financial donor programs. A…

This survey was conducted to discover how extensively ARL (Association of Research Libraries) libraries are involved in formal, active programs of collaboration for collections management. Seventy ARL libraries completed a questionnaire focusing on all collections formats and a number of related collections management activities. Results indicated…

The analyses reported here on the growth and change of medical school libraries are based on the annual statistics of 67 U.S. and Canadian medical school libraries, 1975-89, and 4 primary statistics from "parent," main campus libraries, all of them members of the Association of Research Libraries. The results show that medical school…