Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)

Discusses humanities scholarship from the research library's perspective. Topics include reference versus citation; bibliographic authority and authority control; library collection development which reflects a variety of research methodologies; retention policies; and the derivative nature of reference and citation.(LRW)

Describes a process for creating a collection development policy for managing an environmental studies collection in a multilibrary system. The policy rationale, the process of developing subject terms, and the creation of a format for the information are covered. Ideas for handling a physically and intellectually dispersed collection are…