Student partnership, a growing phenomenon in higher education, has transformed the way universities collaborate with students. Yet, to date, the academic library has rarely been examined as a place for student and staff partnerships to thrive. In this article, we present findings from a national students as partners benchmarking survey conducted…

Macquarie University Library's planning for a new library coincided with a major renewal of the university's curriculum and research activity. This provided a significant opportunity to re-think the presentation of the library collections in the new environment. This article describes how strategic alignment with university goals and the framework…

In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…

The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

In recent years there has been growing international interest in the development of shared facilities to house legacy print collections as a means of providing cost-effective and secure storage. These "repositories" have in some cases been successfully implemented on a national scale. This article traces the recent history of Australian…

In creating Australia's first prime ministerial library, a new cultural institution was developed which blends professional practice from the fields of librarianship, education, archives, journalism and museums. The John Curtin Prime Ministerial Library honours the contribution of wartime prime minister John Curtin, works towards the advancement…

In 2002, the Department of Education, Science and Training (DEST), Higher Education Information Infrastructure Advisory Committee commissioned the National Library of Australia to analyse the uniqueness and overlap of Australian university library collections, comparing library collections in each state, using the National Bibliographic Database…

This paper discusses the impact of change on the State Library of New South Wales (Australia), a large public research library charged with the care and continuing use of a documentary heritage. The first section provides background on the State Library, including history, collection, mission, and use. The second section describes library clients,…

The six papers compiled here cover issues related to acquisition, library cooperation, and collection development. In "The UK Serials Group: A British Success Story," David P. Woodworth describes the background and work of the Serials Group, an autonomous British organization which aims to bridge the gap between serials producers and…